No business line for 4 and a half weeks

Item: Telkom
Rating: 2
Author: Conrad F

I have reported faulty line 4 .5 weeks ago. Twice they have told me the line has been fixed , and it has not . I have begged and threatened , still can't get my line fixed . Don't really know how to get it fixed . Can't even get hold of a manager to discuss .

Helpful (0)

Replies (1)

Telkom's replyOfficial

17 Nov 2015, 07:41

Hello conrad@prosolar.,

Thank you for making contact with us.

Please be assured that this matter has been escalated to our Technical Team,feedback will be provided.

Your reference number is SM168396

We apologize for any inconvenience caused.

Regards,
Lindani
Telkom Social Media Team
***

Telkom's reply17 Nov 2015, 07:41

Official