No/bad service

Here is the answer I got from Telkom after my last report, which was the 2nd one:<br> Hello landesberg,<br> <br> Thank you for bringing this matter to our attention.<br> <br> Kindly be advised that we are currently attending to your query and we will revert back to you with feedback.<br> <br> Your Social Media reference number is SM133660.<br> <br> We sincerely apologise for the inconvenience caused.<br> <br> Regards<br> Tebogo <br> Telkom Social Media Team<br> [Email Removed]<br> <br> <br> I am of the idea that Telkom only responds here to make themselves look good. They have done nothing to fix my problems or complaints. I've had it and am going to the media now full blast. This is utterly bad service as they do not even respond to the e-mails I send them.