No assistance yet Reference number SM214910

I still didnt receive any feedback from my previous complaint. Everyday since the 14th of March i have been trying to get a telephone line activate. Each and everyday I am informed that they will send it to back office and log an IT complaint. Yet nothing ever happens. How can a consumer struggle so much to get a line activated. The numebr is under a Mr De Bruyn. I am Mr van Buuren<br> <br> I got a request number today ***.<br> <br> My number belonged to someone else.... That line has been suspended. I am struggling to get my line activated... How long can it take to get the line activate. The landline number is ***.<br> <br> I am looking into other avenues to get my complaint noticed but to no avail. Please assist ASAP. I require the line for business and online access. <br> <br> Please.<br>