No Assistance whatsoever

<p>During february the internet speed was fast and slow at random times, it started to get worse and worse everyday from about the 22nd of february, on the 3rd of this month our internet went from fullspeed to nospeed to no internet<br />Telkom was called on this issue and they logged a fault. On the 10th I called to follow up on the issue but they said that someone was at the box on the 8th, clearly that someone doesn't know whats wrong, they gave my number to this guy but he never called to give feedback. On the 14th/15th they were called again this time they said there is something wrong with the cable.... at random times the internet would sync at less than 600, but 90% of the time it is offline.<br /><br />I have already spent R900 (or more) on mobile data, exluding my R399 + line rental for 10mb line. <br />Clearly they don't care about their customers and clearly they don't care that there are students in this house who are dependent on the internet for research.<br /><br />I always defended telkom as I always had good service, but now its like they are showing their true colors after 8 years (without issues) that we have been with them. Now its been more than 20 days with either ****ty or no internet<br /><br />Telkom trek jou sokkies op en los die probleem op. <br /><br /></p>