No assistance whatsoever!!

HI There,

I cancelled my account in November 2016 and the walk-in inside greenacres the bridge . As I moved to Dubai in January 2017. Seeing as I have left the Country, somehow TELKOM cannot see on their system that this was in fact cancelled. I have a POA now and waiting to see what happens there as they are not able to assist anyone but me and I am no longer in the Country. I am still paying for something I do not use because it was cancelled. I have corresponded with them previously and they keep deducting. I would appreciate any help, or to just start a case number so that my POA can deal with it.

THIS IS NOT THE FIRST TIME SOMETHING LIKE THIS HAS HAPPENED WITH TELKOM. I don't have a copy of the cancellation as I moved and it was lost. BUT surely they have a copy or at least it should show on there SYSTEM.

Account no ********** 40 Sean Kelly Short