SN
Stephan N

1 reviews | Active since Nov 2015

05 Jun 2016, 12:03

No assistance to customers

<p>It has been almost 10 days now since i have logged a ticket. No telephone line , internet extremly slow and line is faulty. Ive been told on hellopeter before by telkom that they will sort out the issue for me, nothing has happend. </p> <p>Reference Number : 711cwk300516</p> <p> </p> <p>They refuse to fix our telephone line and internet. I get no help from telkom, they do not care about customers and empty promises.</p> <p>Worst internet service provider.</p>

0
Replies (1)
Telkom
Telkom's reply06 Jun 2016, 07:32
Official

Hi AbokeY.

Sorry for the delay and inconvenience caused. The fault has been assigned to a technician for assistance. The matter will be escalated for urgency.

Thank you.

Regards,
Moenieb.
Telkom Social Media Team.