NO ASSISTANCE FROM TELKOM IN RESOLVING EMAIL FAULT !!!

We have problem with our business email since 25/06/20,was told account suspended, paid the R90 as per account then was told will be activated when payment reflects. ever since then I made numerous calls and was told there was a credit limit on account, then someone cancelled the email address, then the email was inactive, then active, I even spoke with a manager from account dept, who promised to keep me up to date as he sort out account. And once again no call back. Phoned on 30/06 from 11h30 am and only got through to Nkosinathi at technical at 2h45. Held on for half hour while he tried to get hold of his supervisor, but none on duty at this stage, said will call back. Meanwhile my Business is suffering as I cant send Statements, Invoices or Quotes and not receive important mails as well for a week now. *********** people whom none can assist me or sort out my email account !!!! THIS IS BAD SERVICE AT ITS BEST !!! Till now my problem is not resoved !!!!