No assistance from Telkom

<p>So Monday our Telkom line when down. For 2 days I tried to find our what is wrong (in order for me to find a way forward). Eventually today (day 3) a telkom consultant confirmed that the underground cables have been ******. I understand that things like this happens and bought a 3G card to connect to the internet.</p> <p> </p> <p>I run a small business from home and need the telephone line. Ive been trying to get assistance to divert the incoming call to my cell phone ... no luck! It is shocking the service you receive from Telkom. </p> <p> </p> <p>1. Nobody can tell us how long it will take to repair the problem (days, weeks or months)</p> <p>2. Im losing money everyday if Im unable to get calls. Nobody can or wants to assist me with this.</p> <p> </p> <p>I accept things like this happens but surely Telkom can try to assist us - but you get a dont care attitude from Telkom. SHOCKING</p>