AB
Anon B
1 reviews | Active since Dec 2012
29 Aug 2017, 17:03
No assistance for the past 19 days
Been waiting for assistance on my adsl/phone line for 18 days now. So I am paying both telkom and my internet service provider for services I am not receiving.
When calling Telkom they are always shocked at how old my complaint is, however they have zero clue as to when it will be resolved. Almost three weeks, is this a joke??????? I
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Replies (7)AB
Anon B's updateReviewer Update
05 Sept 2017, 16:42Tomorrow is day 25!!!!!!
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Anon B's update05 Sept 2017, 16:42
Reviewer Update
Tomorrow is day 25!!!!!!
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Anon B's updateReviewer Update
08 Sept 2017, 06:53Update please, 29 days today
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Anon B's update08 Sept 2017, 06:53
Reviewer Update
Update please, 29 days today
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Anon B's updateReviewer Update
11 Sept 2017, 08:4332 days without a line that I use to work from home. This is ridiculous.
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Anon B's update11 Sept 2017, 08:43
Reviewer Update
32 days without a line that I use to work from home. This is ridiculous.
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Anon B's updateReviewer Update
09 Oct 2017, 18:39Two months without a line, been paying my internet service provider R400 a month for data I have now lost. I work from home and have not been able to do it efficiently due to no line. Unfortunately Telkom is the only telephone line provider in South Africa, clearly that's why you could care less about customer service.
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Anon B's update09 Oct 2017, 18:39
Reviewer Update
Two months without a line, been paying my internet service provider R400 a month for data I have now lost. I work from home and have not been able to do it efficiently due to no line. Unfortunately Telkom is the only telephone line provider in South Africa, clearly that's why you could care less about customer service.
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Anon B's updateReviewer Update
09 Oct 2017, 18:40Last telephone call received said the line is working, meantime they were assisting on the wrong line. How is that possible????? Absolute joke!!!!!!
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Anon B's update09 Oct 2017, 18:40
Reviewer Update
Last telephone call received said the line is working, meantime they were assisting on the wrong line. How is that possible????? Absolute joke!!!!!!
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Anon B's updateReviewer Update
09 Oct 2017, 18:42Sixty days!!!!!!!
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Anon B's update09 Oct 2017, 18:42
Reviewer Update
Sixty days!!!!!!!
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Anon B's updateReviewer Update
10 Oct 2017, 10:10I am a single mom that has beem retrenched trying to work from home!!!! I do not have money to waste paying for services I don't have, nor time to sit around and wait for excuses! Call to follow up daily, same excuses for 60 days, does anybody care????
AB
Anon B's update10 Oct 2017, 10:10
Reviewer Update
I am a single mom that has beem retrenched trying to work from home!!!! I do not have money to waste paying for services I don't have, nor time to sit around and wait for excuses! Call to follow up daily, same excuses for 60 days, does anybody care????