TP
Tracy P
1 reviews | Active since Sept 2015
28 Sept 2015, 11:11
No assistance for over a week!!
Our home line has been crossed with someone else's for 6 days now. I have 4 different reference numbers and still no assistance! I run my business from home and am losing business every day. All telkom tells me is they are working on it.... That's not good enough. How long will it take to repair this and who is going to cover my lost income?? Telkom wake up and improve your services !!!!!!
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Telkom's replyOfficial
28 Sept 2015, 12:26Hello TracyPkzn,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM149802.
We apologise for any inconvenience caused.
Kind Regards,
Zulfah
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM149802.
We apologise for any inconvenience caused.
Kind Regards,
Zulfah
Telkom Social Media Team
Telkom's reply28 Sept 2015, 12:26
Official
Hello TracyPkzn,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM149802.
We apologise for any inconvenience caused.
Kind Regards,
Zulfah
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM149802.
We apologise for any inconvenience caused.
Kind Regards,
Zulfah
Telkom Social Media Team