GV
Gavin V

1 reviews | Active since Feb 2013

16 Jul 2015, 10:28

NO assistance!!! (false advertising)

I got a internet package from Telkom last year from a ad they ran. The ad stated that I could cancel the deal at anytime as it is from month to month. I have been trying to get hold of someone at Telkom so that I can cancel the contract but keep the adsl line. I have even emailed the help line (still no response) on how I can cancel the contract.

0
Replies (1)
Telkom
Telkom's reply16 Jul 2015, 11:26
Official
Hello GavinVlok,

Thank you for your post.

Please be advised that we have sent you an email & await your response for further assistance.

Your social media reference number is SM125964.

We apologize for any inconvenience caused.

Regards
William
Telkom Social Media Team