No assistance at all.

Kindly note that as a client of telkom I am seriously disappointed in the service received from South coast mall branch.

I have been waiting 2 weeks to resolve a case they told me will take one week to resolve and it is still not done.

I called the branch twice today to request feedback or an update and got no reply both times.

I called and requested a call back and nobody called me back.

I called again requested an email and nobody emailed me back.

The staff did not even apologize as they loaded me on an incorrect product plan.

I was supposed to pay R199 for the 80 g day and 80 g night and am getting 40g days and 40 g night.

When I logged this complaint the staff member Excelent told me there's nothing he can do I have to leave it like that. Is that how you treat a customer ?

After this I logged a complaint and nobody has resolved this issue.