ED
Eric D
1 reviews | Active since Dec 2014
19 Jan 2016, 08:47
No Assistance after Call-Out Request
Our internet has not been working for a month due to technical difficulties at Telkom. We visited the Telkom branch at Tygervalley to inquire why our internet wasn't working & they suggested that we request a technician to sort it out at our house<br> <br> We immediately received an sms saying a technician will contact us within 2 hours. That was 6 days ago! Not impressed at all & really hope this complaint will assist us.<br> <br> Thanks, Eric
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Telkom's replyOfficial
19 Jan 2016, 09:02Hello domsie,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM189400
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM189400
Regards
Luleka
Telkom Social Media Team
Telkom's reply19 Jan 2016, 09:02
Official
Hello domsie,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM189400
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM189400
Regards
Luleka
Telkom Social Media Team