BP
Barend P
1 reviews | Active since Dec 2015
14 Dec 2015, 21:20
No assistance.
Since Friday 2015/12/11 I am trying to speak to an agent. I am constantly placed on hold. At one stage I waited for more than an hour and still no response. I need my ADSL line to be moved to the Telkom Wholesale Holding Pool in order for Afrihost to take migrate. I even tried Telkom Chat on the web site and still no assistance. I need this to be resolved urgently as Afrihost is waiting for this in order to activate their service.
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Telkom's replyOfficial
15 Dec 2015, 05:29Hello Benno@1,
We truly regret taking note of your experience. This matter will be assigned to ADSL and they will contact you with details.
Your social media reference number is SM178393.
Regards,
Joshua
Telkom Social Media Team
We truly regret taking note of your experience. This matter will be assigned to ADSL and they will contact you with details.
Your social media reference number is SM178393.
Regards,
Joshua
Telkom Social Media Team
Best regards,
Telkom's reply15 Dec 2015, 05:29
Official
Hello Benno@1,
We truly regret taking note of your experience. This matter will be assigned to ADSL and they will contact you with details.
Your social media reference number is SM178393.
Regards,
Joshua
Telkom Social Media Team
We truly regret taking note of your experience. This matter will be assigned to ADSL and they will contact you with details.
Your social media reference number is SM178393.
Regards,
Joshua
Telkom Social Media Team
Best regards,