No Assistance

<p>A week later and telkom has now decided that they will not be replacing the cables which have been damaged. No one at the call centre is aware of the way forward and now telkom is putting me into added expenses due to this problem. No one has called me to assist. I have to keep calling the centre to find out how i can restore my services. This far telkom hasn't helped me in anyway. Everytime i complain on hello peter they ask me for my details but they don't get back to me. Which is extremely frustrating . Customer service is very poor</p>