No assistance

<p>27 Feb I was contacted to upgrade my services, which was never done. On 3 March I called again to upgraded my services to a 4meg line as well as telkom anytime calling plan, I repeated myself numerous times to ensure the person understood what I wanted to order and they also repeated to ensure we both understood, i asked whether the calls were recorded and they said yes. Nevertheless 2 days go I got my statement and I have been upgraded to the 4meg line but the anytime calling plan was no upgraded to, which means I am being charged for calls. I refuse to pay my account untill this is sorted and this will mean my line will be cut if I dont pay. I called 2 days ago and spoke to Nombuso the manager who said she will email Boniso Mbongwa (spelling) the sales person and his manger and he will get back to me the same day. Needless to say no one called me. I reported this on the FB page the same day. Yesterday I called again and spoke to Trever Scott who told me he will inform his manager Charmaine Ma***o to call me and still nothing.</p>