GV
Gerhard V
1 reviews | Active since Mar 2015
26 Mar 2015, 14:15
No assistance.....
I eventually received my Telkom line and was not supp****, nor could I find the order number to register the internet connection. After nearly 2 days, and slow service from the Call centre a friend who works for Telkom eventually helped. Got that sorted. They created my email address wrong and after spending nearly 2 hours on the phone to 10210, transferred to 4 people hung up without it being sorted. Today they send me a sms for a survey to complete online, guess what the website doesn't work, so I cannot tell anyone how frustrated I am. I feel like just cancelling the whole lot and go back to working without them as you don't get any service from them anyway...
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Replies (1)Telkom's replyOfficial
26 Mar 2015, 15:14Hello Vossie007,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is SM99212.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is SM99212.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team
***
Best regards,
Telkom's reply26 Mar 2015, 15:14
Official
Hello Vossie007,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is SM99212.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is SM99212.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team
***
Best regards,
