MN
Michael N

1 reviews | Active since Mar 2011

25 Feb 2015, 09:23

No answer when reporting a fault

I have phoned three times to report a faulty business line and after half an hour of my call not been answered I had no alternative but to drop the call and carry on with my day to day business.

0
Replies (1)
Telkom
Telkom's reply25 Feb 2015, 09:35
Official
Hello MichaelN1,

Thank you for making contact with us.

Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is SM91836.

We apologize for any inconvenience caused.

Regards,
Busi Tshabangu
Telkom Social Media Team

Best regards,