No answer since the End of April to Move my line

Hi,<br> <br> I have been trying to get my Telkom line moved since the last week in April to no joy at all. They do not answer when you call the 10210 number. I app**** online to move it they advised me at the last minute they cannot move the line because my ADSL is with MWEB. I then had contacted Mweb to move the ADSL to Telkom. Mweb advised the line was moved. I try to contact Telkom, its of no use. No answer. You on hold for over 30mins. I app**** online again for the line to be moved, it was to be done today but nothing is done, no one has contacted me either. and now Telkom sends a bill which includes an ADSL charge for the entire month of MAY. I need my line moved immediately as I am already at my new place. I'm paying for Telkom subscription I'm not even making use off. I'm unable to reconnect my MWEB as well until Telkom moves the line. There is already a line installed at the new place. I just need it to be connected.