No answer on any of the LTE numbers

I have tried for 5 days to get through to Telkom - first I called 10210 and was told to call 10213 - i selected option 3 and was kept on hold for 6 hours (phone went flat and transferred the call to a fresh phone. (this was on Wednesday the 20th January - I then looked up numbers on the internet and got 018817 I called and was told to call 081180 i did this and was then told that was also the wrong number I must call 081187 - I did that for all of Friday - Monday I tried again - called 10213 and was listening to music for 4 hours - called later and got the sme music for 3 hours ... today i decided to go back to 10210 and asked for a supervisor - i explained my frustration and was told if he puts me through I will get the right department - I was then asked to rate the service and would I recommend Telkom ???? How do you get through to LTE to order a service?? I have tried for 5 days - Will someone from Telkom try 10213 themselves and see what we are experiencing ....