PH
Paul H

1 reviews | Active since Aug 2009

04 Feb 2016, 11:20

NO ANSWER - NO STOCK - NO SERVICE

I went to 4 physical stores yesterday to sign up for my second voice contract with Telkom.<br> <br> None of of the stores have stock of about any phone. None could give me an indication when stock will be received.<br> <br> So today I tought I would phone the individual branches to enquire about stock before I take off from work. (I am getting paid per hour, every hour lost costs me money)<br> <br> Here are the following branches I phoned numerous times each:<br> <br> - Centurion - No Answer<br> - Brooklyn - Phone off the hook<br> - Mall @ Redds - Got cut off, phone rings for 2 seconds and then gets cut off<br> - Kollenade - No Answer<br> - Menlyn - No Answer<br> - Woodlands - No Answer<br> <br> How am I supposed to take up products from a TELECOMMUNICATIONS company that do not answer phones?

0
Replies (1)
Telkom
Telkom's reply04 Feb 2016, 12:26
Official
Hello Paul Horn,

Thank you for contacting us.

This response serves as confirmation that your query has been received.
Your reference number is SM196706.
A consultant from our mobile team will be contacting you to assist with the query.

Kind Regards
Telkom Social Media Team