No answer!!!! No service!!!

After having my problem of an account finally sorted and the promise of having my ADSL reinstated by email the moment it is needed, that promise also failed miserably. After NUMEROUS emails and attempted phone calls (which NEVER gets answered, I am still without my internet. And no one at the call center answers. NOW WHAT!!!! TELKOM knows there is a problem, but no attempt is made to solve it or to assist customers.