YH
Yogan` Hannamon
1 reviews | Active since May 2011
16 Apr 2015, 09:33
No Answer - No response
I have been trying for 2 weeks now to get hold of someone at Telkom to assist with CallBlock. To date I have been unsuccessful. I tried calling 10210 - but due to high call volumes no answer there. I sent a few \Contact Me"messages from the web still no response. I escalated through the web still nothing. Why do they have the web service when they don't have someone looking at requests. TOTAL WASTE OF TIME.<br> """
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Telkom's replyOfficial
16 Apr 2015, 13:11Hello yogan01,
We apologise for the inconvenience caused and the experience.
Please be advised that we are busy investigating your query and we will provide feedback as soon as possible.
Your social media ***
Should you require any further assistance you may reach Telkom via:
Email: ***
Facebook: www.facebook.com/TelkomZA
Twitter: @TelkomZA
Kind Regards
Sakhi Mkita
Telkom Social Media Team
We apologise for the inconvenience caused and the experience.
Please be advised that we are busy investigating your query and we will provide feedback as soon as possible.
Your social media ***
Should you require any further assistance you may reach Telkom via:
Email: ***
Facebook: www.facebook.com/TelkomZA
Twitter: @TelkomZA
Kind Regards
Sakhi Mkita
Telkom Social Media Team
Best regards,
Telkom's reply16 Apr 2015, 13:11
Official
Hello yogan01,
We apologise for the inconvenience caused and the experience.
Please be advised that we are busy investigating your query and we will provide feedback as soon as possible.
Your social media ***
Should you require any further assistance you may reach Telkom via:
Email: ***
Facebook: www.facebook.com/TelkomZA
Twitter: @TelkomZA
Kind Regards
Sakhi Mkita
Telkom Social Media Team
We apologise for the inconvenience caused and the experience.
Please be advised that we are busy investigating your query and we will provide feedback as soon as possible.
Your social media ***
Should you require any further assistance you may reach Telkom via:
Email: ***
Facebook: www.facebook.com/TelkomZA
Twitter: @TelkomZA
Kind Regards
Sakhi Mkita
Telkom Social Media Team
Best regards,