JM
Janet M
1 reviews | Active since Mar 2009
09 Mar 2015, 15:24
No answer - *********** service
Have been trying to get a new service and switchboard no answer on the business line 10217 - just an answering message - due to high call volumes there could be a long wait - it was a very long wait indeed nobody answered at all... you have lost a sale ....I wonder if Telkom cares - I got a business line and switchboard from Neotell. What a disgrace Telkom. Please don't bother to call us you are wasting your time.
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Telkom's replyOfficial
09 Mar 2015, 15:43Hello egypt,
We certainly understand and acknowledge why you wanted to bring this matter to our attention. Be assured that your query has been escalated to the relevant department and feedback will follow.
Apologies for any inconvenience caused.
Regards,
Joshua Mnisi
Telkom Social Media Team
We certainly understand and acknowledge why you wanted to bring this matter to our attention. Be assured that your query has been escalated to the relevant department and feedback will follow.
Apologies for any inconvenience caused.
Regards,
Joshua Mnisi
Telkom Social Media Team
Best regards,
Telkom's reply09 Mar 2015, 15:43
Official
Hello egypt,
We certainly understand and acknowledge why you wanted to bring this matter to our attention. Be assured that your query has been escalated to the relevant department and feedback will follow.
Apologies for any inconvenience caused.
Regards,
Joshua Mnisi
Telkom Social Media Team
We certainly understand and acknowledge why you wanted to bring this matter to our attention. Be assured that your query has been escalated to the relevant department and feedback will follow.
Apologies for any inconvenience caused.
Regards,
Joshua Mnisi
Telkom Social Media Team
Best regards,