No answer from Contact Centre

My personal information from Telkom Mobile somehow landed at the hands of Cell Direct, they called me to conclude a Telkom Mobile contract renewal on the 15th of June 2015, they said it would take 4 to 7 working days for the phone to be delivered and its now well over 8 days<br> <br> I called Telkom and was informed they will not be able to assist me because it was not them who completed the renewal, they gave me the number *** which rings without answer. All I want now is for Telkom to cancel whatever contract renewal request they have on their system, cancel any debit order related to this arrangement since this contract has been breached.<br> <br>