AK
Agnieszka K
1 reviews | Active since Jul 2014
11 Dec 2015, 13:25
No answer from any options selected
For the last few days I've been trying to phone through to the call centre to order installation of a DSL line but after 15min of being on hold no one answers - this happens whether I call the direct number (10213) or indirectly via the mobile call centre 081180. This is absolutely unacceptable and I need feedback as soon as possible.
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Telkom's replyOfficial
11 Dec 2015, 14:47Hello Wiedzmin18,
Thank you for your post.
We will get our Sales Consultants to contact you and further assist.
Your reference number is SM177412.
We sincere apologize for the inconvenience.
Regards,
Busi
Telkom Social Media Team
***
Thank you for your post.
We will get our Sales Consultants to contact you and further assist.
Your reference number is SM177412.
We sincere apologize for the inconvenience.
Regards,
Busi
Telkom Social Media Team
***
Best regards,
Telkom's reply11 Dec 2015, 14:47
Official
Hello Wiedzmin18,
Thank you for your post.
We will get our Sales Consultants to contact you and further assist.
Your reference number is SM177412.
We sincere apologize for the inconvenience.
Regards,
Busi
Telkom Social Media Team
***
Thank you for your post.
We will get our Sales Consultants to contact you and further assist.
Your reference number is SM177412.
We sincere apologize for the inconvenience.
Regards,
Busi
Telkom Social Media Team
***
Best regards,