No Answer for the 3rd time.

To Whom It May Concern:<br> <br> I trust all is well and that you are having a blissful evening? <br> <br> Kindly be made aware that I find Telkom customer support shocking and unreliable for the reason that I have been trying to move my line from Telkom to Mweb and I have had nothing but problems.<br> <br> Since last week Saturday, I have spoken to Thuli and Thato who both informed me that my request had been processed, to which I was later informed by Mweb that both requests had been cancelled with NO explanation or valid reason as to why.<br> <br> Therefore I have been trying to contact customer support since Wednesday this week - Where I have had to hold 45 mins to 1 hour at a time, with no answer? But when I tried the technical support line, I held 15 minutes at the most and was assisted instantly where the operator then transferred me to the correct department, where I still have not managed to get in touch with an operator.<br> <br> This procedure has been very unpleasant and I would like someone from Telkom to please attend to this request as a matter of urgency.<br> <br> God bless ans thank you for taking the time to read...<br>