No Answer/Cancellation

Good day,<br> <br> I am not happy with the Telkom service I am receiving. About 2 months ago I posted about a technical fault that I had for since beginning of the year. This was fixed and worked for about 2 weeks before breaking again. I do not want to continue with my ADSL service as the service I have been receiving has been far below standard and our agreed upon terms. <br> <br> I am trying to get through to the call center to cancel my current ADSL line with no answer after 30min, I have also sent emails but to avoid a repeat of non communication like with the technical fault I decided to take it to a medium where I do actually get answers