MT
Marc T
1 reviews | Active since Oct 2014
28 Feb 2015, 10:10
No answer at Telkom call centre
I want to cancel my Telkom line but there is no option on the website to do so and the call centre is useless as they simply do not answer their phone - I waited for over 40 minutes and still no answer ! Why can Telkom not have an option online to cancel ?
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Telkom's replyOfficial
28 Feb 2015, 15:48Hello marcdT,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM92900.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM92900.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Best regards,
Telkom's reply28 Feb 2015, 15:48
Official
Hello marcdT,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM92900.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM92900.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Best regards,