JA
Jody A
1 reviews | Active since Oct 2014
09 Feb 2015, 14:58
NO ANSWER AT CALL CENTRE
I have been trying to cancel my ADSL contract with Telkom for more than a week and a half. The problem is I can`t even get through on the call centre number. I am on hold on average for 20 minutes before I decide to hang up. I have also submitted an online request to have my ADSL cancelled but have not received a response yet.<br> This is highly frustrating and also one of the reasons why I want this account cancelled - SERVICE (which is basically non-existant at Telkom)<br> Can someone please contact me so I can cancel this account and move my account to another ISP.<br> <br> Unsatisfied client
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Replies (1)Telkom's replyOfficial
09 Feb 2015, 18:00Hello jovic010,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM87220.
We apologise for any inconvenience caused.
Kind regards
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM87220.
We apologise for any inconvenience caused.
Kind regards
Telkom Social Media Team
Best regards,
Telkom's reply09 Feb 2015, 18:00
Official
Hello jovic010,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM87220.
We apologise for any inconvenience caused.
Kind regards
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM87220.
We apologise for any inconvenience caused.
Kind regards
Telkom Social Media Team
Best regards,
