HC
Hugo CilliAA(C)
1 reviews | Active since Apr 2015
09 Apr 2015, 14:20
No answer at call center!!
I have been trying to talk to someone at the call center for over a week! I have been on hold for 20-30mins every day for over a week and no answer! I have tried the chat service, no response!! I am out of options. Can someone please contact me, I need to change my voice/data package.
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Telkom's replyOfficial
10 Apr 2015, 09:14Hello hpcillie,
We thank you for your concern raised and we assure you that an investigation into the incident is currently underway with our Call Centre manager.
Your reference is SM102246.
Regards,
Sanele Buthelezi
Telkom Social Media
We thank you for your concern raised and we assure you that an investigation into the incident is currently underway with our Call Centre manager.
Your reference is SM102246.
Regards,
Sanele Buthelezi
Telkom Social Media
Telkom's reply10 Apr 2015, 09:14
Official
Hello hpcillie,
We thank you for your concern raised and we assure you that an investigation into the incident is currently underway with our Call Centre manager.
Your reference is SM102246.
Regards,
Sanele Buthelezi
Telkom Social Media
We thank you for your concern raised and we assure you that an investigation into the incident is currently underway with our Call Centre manager.
Your reference is SM102246.
Regards,
Sanele Buthelezi
Telkom Social Media