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David B

1 reviews | Active since May 2013

27 Aug 2015, 11:19

No Answer

Hello Telkom,<br> <br> I've been on twitter voicing my concern. Your call centre is a complete joke, you're on hold for hours \due to high call volumes". I want to cancel my services but it is impossible because you cannot get through. <br> <br> Then you still hold me to a 30 day contract cancellation. I want this cancellation period wavered because it is impossible to get hold of you!<br> <br> Thanks<br> <br> Dave"""

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Replies (1)
Telkom
Telkom's reply27 Aug 2015, 12:14
Official
Hello DaveinSA,

Thank you for making contact with us

This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.

We do apologize for any inconvenience we have cause to you.

Should you need to contact us for any further questions please contact us via Email: ***.

Your reference number is: SM139078

Kind Regards
Zulfah
Telkom Social Media Team

Best regards,