No Answer

Absolutely ridiculous waiting time when calling Telkom and waiting for a agent. No matter what time or day you call, you wait 30-60 minutes with no response. Constantly telling you about \High call volumes""; never mind half of 1MB! It is way lower than that and this does not change even if you wait or reboot the modem. And on top of that; whenever I am connected via WiFi my connection just suddenly disappears for like 5-10 mins and then returns;this happens every single day and multiple times during the day even after rebooting modem. They have reset my port a while back before but that did not help and when I try to call back I cannot get through because of the outrageous waiting period. Please fix this issue as it is very frustrating. """