No Answer

I have been phoning Telkom's Call Centre for 3 days now, each time holding on to speak to a consultant for 45 minutes up to 1 hour 30 minutes, and still no-one answers.<br> <br> I have upgraded my package from 10Gb's to 20Gb's and upgraded the line to 4Mb's at the end of April 2015, but still I receive e-mails saying I have used x% of the 10Gb's. Also since the upgrade I have not been able to send e-mails using my Cellphone.<br> <br> I am not always at home to call from my Telkom line and it's ridiculous. The system tells me that there are high call volumes, but this is absolutely unacceptable, it's the same whether you phone early in the morning or late afternoon.