JB
Johannes B
1 reviews | Active since Apr 2015
17 Apr 2015, 15:55
No answer
Phoned 10210 and just want to find out about an order that was placed 2 weeks ago where delivery was said to be 7-10 days. Waited 30 minutes on the phone without any answer for three days in a row.
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Replies (1)
Telkom's replyOfficial
20 Apr 2015, 16:40Hello jjbadenhorst83,
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to the relevant department and feedback will follow.
Your reference number is SM105209.
Apologies for any inconvenience caused.
Regards,
Joshua Mnisi
Telkom Social Media Team
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to the relevant department and feedback will follow.
Your reference number is SM105209.
Apologies for any inconvenience caused.
Regards,
Joshua Mnisi
Telkom Social Media Team
Best regards,
Telkom's reply20 Apr 2015, 16:40
Official
Hello jjbadenhorst83,
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to the relevant department and feedback will follow.
Your reference number is SM105209.
Apologies for any inconvenience caused.
Regards,
Joshua Mnisi
Telkom Social Media Team
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to the relevant department and feedback will follow.
Your reference number is SM105209.
Apologies for any inconvenience caused.
Regards,
Joshua Mnisi
Telkom Social Media Team
Best regards,