No Answer

I placed an order with Telkom more than a week ago. 48 hours later, as promised, someone phoned to confirm that order and to start the process, I was then told this whole process would take 3-5 working days and then delivery would take place. I then received an SMS from Telkom stating that they will be "processing the order shortly" I have now been waiting for more than a week for them to process this order and when I try calling the cal centre to follow up I get placed on hold for hours at a time and have since not been able to speak to any one. I have tried contacting an agent on their "chat to an agent now" live chat platform and they simply disconnect as they do not deal with Sales queries.

It is beyond ridiculous