SvW
Sue-Mari van Wyk
1 reviews | Active since Sept 2014
04 Mar 2015, 12:34
NO ANSWER!!!!!
I run my own business that is dependant on internet for emails and my landline. <br> <br> My landline telephone *** is not working since 16 February 2015. I tried phoning the call centre numerous times but hang up as there is just no one answering my call. I have to call from my cell phone as the landline is not working. The calls cost me a lot of money and I can't hold on forever. <br> <br> Now my wireless internet is saying \limited"so I can't receive emails or use the internet. My cell phone bill is going to be sky high as I need to use it now as a hotspot. <br> <br> I also tried their sms fault services but that was also 16 Feb 2015"
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Replies (1)Telkom's replyOfficial
04 Mar 2015, 13:36Hello Sue-Mari,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is SM93879.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is SM93879.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team
Telkom's reply04 Mar 2015, 13:36
Official
Hello Sue-Mari,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is SM93879.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is SM93879.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team
