No After Sales Service

<p>In July 2016 I upgraded from a Telkom ADSL line to the Telkom Wireless 50GB package. I am begining to regret my decision. Telkom was very quick to deduct the R699 per month from my account each month, but very slow to deliver on thier end of the contract. The deal was - I pay Telkom R699 pm and they give me a wireless router, external antenna, wireless internet at up to 90mbps and 50GB data.</p> <p>Well, i have the router, no external antenna and my speed is between 3mbps and 10mbps.</p> <p>I have logged a number of calls to the support desk. No one ever contacts you and after a few weeks the call is just closed ??</p> <p>How can we resolve this ? Simple, just send me the external antenna, install it and lets see if we can get the speed to atleast 50% of what you promised. A nice touch would be to actually phone me before closing the support call that i have logged.</p>