HT
Helen T
1 reviews | Active since Mar 2015
13 Mar 2015, 17:55
No ADSL & Telephone
We have been without our ADSL line and telephone lines. We cannot get through to the Call Centre as they don't answer their phones. Just music get played.<br> <br> We tried to get help at the Telkom office in Cape Gate but they could help me and also tried to get through to the call centre.<br> <br> We need our internet as we are trying to run a business.
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Replies (1)
Telkom's replyOfficial
13 Mar 2015, 18:23Hello Helentra60,
Thank you for making contact.
We do apologise for the experience.
We will have our team follow up on this matter and assist accordingly in this regard.
Your social media reference number: SM96172.
Regards,
Boitumelo Makhongoana
Telkom Social Media Team
Thank you for making contact.
We do apologise for the experience.
We will have our team follow up on this matter and assist accordingly in this regard.
Your social media reference number: SM96172.
Regards,
Boitumelo Makhongoana
Telkom Social Media Team
Telkom's reply13 Mar 2015, 18:23
Official
Hello Helentra60,
Thank you for making contact.
We do apologise for the experience.
We will have our team follow up on this matter and assist accordingly in this regard.
Your social media reference number: SM96172.
Regards,
Boitumelo Makhongoana
Telkom Social Media Team
Thank you for making contact.
We do apologise for the experience.
We will have our team follow up on this matter and assist accordingly in this regard.
Your social media reference number: SM96172.
Regards,
Boitumelo Makhongoana
Telkom Social Media Team