No ADSL since July 1st ***

ADSL fault reported 2 June 2015 - adsl down since day before. Given reference no 266CRK020715. Called one week later as ADSL still not fixed. Told techs had been to exchange - there was a general fault but techs unable to fix despite going to exchange twice. Matter escalated - escalation no 705403. Called again - told there was never a general fault, no-one had ever visited exchange because technicians had no vehicles!! Offered to collect technician from home - operator wasn't amused - funnily neither was I! We have had no adsl for 20 days. Received sms from Telkom suggesting technicians would attend to the problem 10 days ago. Other than that we have had no communications from Telkom and no ADSL. Very disappointed as in the past Telkom have always been amazing and have fixed the few faults we have experienced within 24-48 hours. But sadly not a happy customer today :(