No ADSL since 13 FEB!!!!

I have been without internet since 13 February and logged a call with Telkom on the same day. Telkom then informed me that they would a technician out to come check the problem. On 18 February I escalated the query and received a reference number for the escalation. On 21 February they informed me that they would send a technician out by 1 March. Today I called to confirm technician for tomorrow and now they can’t commit to a date. Spoke to a lady called Andile and she informed me that she would send an sms by COB today and still no sms to confirm anything. We still don’t have a date for a technician confirmed to come out!!! Am now extremely frustrated as I have been patient with them for 2 weeks now!!!