No ADSL service

<p>ADSL line has been down since 14 July.</p> <p>Have repeatedly phoned them for an update, checked the mobile app, checked the internet - no luck.</p> <p>The feedback is always "Your problem is in hand and being looked at".</p> <p>They have blamed my router (took it to other house and it works fine).</p> <p>Have phoned and asked for a manager to phone me back - nothing.</p> <p>Added to all of this is the cost to get mobile data to be able to work.</p> <p>This is pathetic!</p>