DH
Daleen H
1 reviews | Active since Apr 2010
27 Oct 2015, 12:52
NO ADSL SERVICE
ADSL service stopped working 15/10/2015. Matter was reported on 16/10/2015 ref no 1011CRK101510. Been following up every day, I have phoned customer service centre several times, every time the matter is \escalated". Now almost 3 weeks AND STILL NO SERVICE!!! PATHETIC TELKOM"
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Telkom's replyOfficial
27 Oct 2015, 13:00Hello daleen181,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM161440.
We apologise for any inconvenience caused.
Kind Regards,
Zulfah
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM161440.
We apologise for any inconvenience caused.
Kind Regards,
Zulfah
Telkom Social Media Team
Telkom's reply27 Oct 2015, 13:00
Official
Hello daleen181,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM161440.
We apologise for any inconvenience caused.
Kind Regards,
Zulfah
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM161440.
We apologise for any inconvenience caused.
Kind Regards,
Zulfah
Telkom Social Media Team