No ADSL/ phone line for three weeks.

Dear Telkom,<br> <br> I wish you would shut down your operations and seize to exist. My telephone line has been dead since 11 January and I've reported the fault, I've communicated the matter to your team on social media, and the response has been the same. The question is simple: when will you send out a technician to repair my line and when can I expect a call to resolve this matter?<br> <br> I am sick and tired of the apologetic nonsense. Please save it, I don't care about how much you care and how much you want my business. Rather, focus on sorting out my line!!!!