No ADSL or Phone for One Week Now

I reported a fault with my ADSL and home line ***. By Saturday no feedback, went to Telkom Cape Gate and Esc ***. Today 28/07 get SMS: Re-tested your line and no fault found. I have NO ADSL and NO phone line. I work from home so now having to use and pay for ****le time to get on the internet but cannot makes calls, receive calls or send emails, can only receive emails. This is impacting me financially but nobody seems to know what they are doing or just ignoring the problem. have made numerous calls to 10210 (via my daughter as I have no phone line) and get told either A) Line is faulty or B) there is no problem but nothing has been done so far. This is a service I pay for and it is below par and unacceptable. Contacted MWEB via their internet site to try change over but they require a Telkom line so what is the point as Telkom cannot maintain a line but they tested my ADSL and said it is dead so how come they can see that and Telkom cannot? Is there anybody at Telkom who is capable of repairing my line? You have the monopoly so nothing I can do just lose financially while you play games. I am so done with Telkom always having problems with my ADSL