No ADSL or Landline service for over a week.

My ADSL and landline services have been unavailable since last Tuesday 10 March 2015. I have reported the fault and made 3 subsequent calls to their customer call centre with one escalation. Despite all this effort on my part, the customer, I have had absolutely NO meaningful response or feedback from any Telkom representative. There is absolutely no indication of what the fault is or when it will be resolved.<br> <br> I am being billed and I'm paying for a service that I have been unable to use for more than a week. This service, support and customer care is absolutely deplorable!