KM
Koketso M

1 reviews | Active since Mar 2015

27 Oct 2017, 10:52

NO ADSL NO REFUND

The reference id number is ********** 4. I requested an ADSL line and paid the required deposit, The technician found out that my area infrastructure is not good. I have sent them my bank details and copy of my id for my refund but to date no REFUND. Can I get my money back please. Last communication was with Zoliswa Bosman on the 12 October 2017. I am no getting any response and their call center number you'll hold forever

0
Replies (1)
Telkom
Telkom's reply31 Oct 2017, 15:11
Official

Hi mothibkg,

Thank you for making contact with us

This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.

We really do apologize for any inconvenience caused to you.

Your reference number is: AI***

Regards
Launa
Telkom Social Media Team

Best regards,