1 reviews | Active since Feb 2013
no adsl, no landline, no help
I have had incredibly unstable internet since nov 14th. This is probably due to the interleaved system. I cannot even be online for more than 5 minutes without the sytem re-syncing me. <br> <br> Logged a line fault, tech randomly phones me and says he is outside my house, however with no warning or appointment arranged and thus I was not home. A person cannot log a fault and then be expected to sit at home till they one day show up! He says he will check the box. Guess what, I get home and now my phoneline is dead as well. He said he would return 2 days later which he did not. <br> <br> All my queries and complaints have been met with \your issue is assigned to an agent"or \""escalated\"". <br> <br> I have been without internet since nov 14th and now without a phone line since dec 17th. How the hell must one do business?!! We are losing money every minute we are offline and without a phone. Telkom are you going to reimburse us for lost income!? <br> <br> The above is only a mere summary of the incredibly bad service I have received but I don't enough space to go into detail here.<br> <br> I need a tech to fix our line ASAP. Lets see if <br> <br> Lets see if this happens before xmas. """
A very good day to you!
Please accept our humble apologies for the frustration and inconvenience caused. Our technical team shall be in contact with you to assist.
Your social media reference number is SM180474.
Regards,
Joshua
Telkom Social Media Team
A very good day to you!
Please accept our humble apologies for the frustration and inconvenience caused. Our technical team shall be in contact with you to assist.
Your social media reference number is SM180474.
Regards,
Joshua
Telkom Social Media Team
