No adsl, no help from Telkom

Good day,<br> <br> I have been without ADSL since the 10th of September. I have logged and followed up several times, every time I call there is always an excuse they are waiting for the technician and has been escalated. How many times does a call need to be escalated. <br> <br> First i was promised they would come through on the 11th, no one showed up. Again called to report it and was given more excuse. The technician for my area was not at work that day. Again my problem has been escalated to urgent. <br> <br> I managed to talk to a supervisor at the call centre he apologies and said it was unacceptable and he would sort it out straight away. Another day goes by with no success.<br> <br> Again sat on the line for hours being shuffled around to different people, and again more excuses. The final straw was being told that my issue is urgent and that the technician will come repair the adsl on the 23rd of September. I am sorry but if it is urgent why is it that they will only come through then. Urgent means urgent. <br> <br> How am i suppose to run my business. This is shocking service from Telkom. If we miss a payment by one day Telkom is one the line demanding payment. <br> <br> PROVIDE BETTER SERVICE!!!!