1 reviews | Active since Aug 2015
NO ADSL - LINE DEAD (NO DIALTONE)
Hi,<br> <br> I live in Wierdapark Extension 2 (Centurion) and have been disconnected (ADSL) for about a month.<br> Fault # 103BTK160715<br> <br> I have waited for around 2 weeks after reporting the issue for a Telkom technician to come to my premises to determine the problem. According to the technician it seems that my line has been damaged somewhere outside of my premises.<br> <br> I am now waiting for Telkom to fix my issue, however every time I phone they tell me a technician has been dispatched however nothing is happening (+/- 2 weeks).<br> <br> I have escalated the problem many times however nothing is being done.<br> <br> PLEASE CAN SOMEONE HELP ME, AND INFORM ME WHEN WILL MY CONNECTION BE RESTORED.<br> <br> Regards,<br> Shaun
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team for further assistance.
Your reference number is SM130903.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
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Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team for further assistance.
Your reference number is SM130903.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
